Effective Date: October 16, 2026

At ValCrest Properties, we respect your privacy and are committed to protecting the personal information you share with us. We recognize the importance of maintaining confidentiality when handling property information, investment inquiries, tenant communications, financial documentation, and real estate transactions.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, https://valcrestproperties.com/, submit an inquiry, request a consultation, explore available properties, or communicate with our team.

By using our website, you acknowledge the information practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when contacting ValCrest Properties, requesting real estate services, submitting inquiries, or communicating with our team.

Personal Information

Depending on how you interact with us, this information may include:

• Full name.
• Email address.
• Telephone number.
• Mailing or business address.
• Company or organization name.
• Property addresses and locations.
• Type of real estate service requested.
• Preferred appointment or consultation dates.
• Information submitted through contact forms.
• Other information you voluntarily provide.

Property and Transaction Information

When you request brokerage, leasing, property management, or investment services, we may collect information relevant to the requested transaction or service.

This information may include:

• Property ownership and contact details.
• Property type, size, location, and condition.
• Commercial or residential property requirements.
• Lease terms and occupancy information.
• Rental and property management records.
• Property valuation and market analysis information.
• Investment preferences and financial objectives.
• Transaction documents and correspondence.
• Construction or renovation project information.
• Other documentation reasonably necessary to provide requested services.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• Internet Protocol (IP) address.
• Browser type and version.
• Device type and operating system.
• Pages visited and website interactions.
• Referral websites and traffic sources.
• Date and time of website visits.
• Cookies and similar technology identifiers.
• General website performance and usage information.

This information may help us maintain website security, evaluate website performance, and improve the visitor experience.

2. How We Use Your Information

We may use the information collected through our website and business operations to:

• Respond to property inquiries and consultation requests.
• Provide commercial and residential real estate services.
• Assist with property purchases, sales, and leasing.
• Provide tenant representation and leasing assistance.
• Manage commercial and multifamily properties.
• Coordinate property maintenance and tenant communications.
• Support construction and project management services.
• Conduct site selection and property analysis.
• Prepare property evaluations and market assessments.
• Communicate regarding available properties and investment opportunities.
• Coordinate appointments, property tours, and consultations.
• Prepare proposals, agreements, invoices, and business documentation.
• Maintain customer relationships and business records.
• Improve website functionality and customer experience.
• Protect our website and systems against misuse or unauthorized access.
• Comply with applicable legal, regulatory, and business obligations.

We use personal information for legitimate business purposes and other purposes permitted under applicable law.

3. Contact Forms and Consultation Requests

Our website provides contact forms and consultation request options for property owners, investors, tenants, and other individuals interested in our services.

When you submit a contact form or consultation request, we may use the information provided to:

• Understand your property or investment requirements.
• Respond to your inquiry.
• Provide information about available services.
• Arrange an initial consultation or strategy call.
• Discuss property opportunities or service availability.
• Prepare recommendations, proposals, or quotations.
• Maintain records of customer communications.

Our website uses a third-party form platform to receive and process certain contact submissions. Information submitted through these forms may be processed by the platform provider on our behalf.

Submitting an inquiry does not automatically establish a client relationship or create a binding real estate service agreement.

Please avoid submitting unnecessary Social Security numbers, bank account details, passwords, or other highly sensitive information through general website contact forms.

4. Property Listings and Real Estate Inquiries

Our website may display information about commercial, residential, multifamily, industrial, retail, or other real estate properties.

When you inquire about a property, we may collect information regarding your preferred location, property type, budget, intended use, investment goals, or leasing requirements.

This information may be used to:

• Respond to listing inquiries.
• Identify potentially suitable properties.
• Coordinate property tours or consultations.
• Provide property information and market insights.
• Communicate with authorized property owners or representatives.
• Support potential leasing, acquisition, or sale transactions.

Property listings may include information obtained from property owners, public records, listing services, or other authorized sources.

Information submitted through third-party listing platforms may also be subject to those platforms’ privacy policies.

5. Commercial Brokerage and Tenant Representation

When providing brokerage or tenant representation services, ValCrest Properties may collect information necessary to understand client objectives and evaluate real estate opportunities.

This information may include business requirements, location preferences, property specifications, transaction timelines, financial qualifications, and proposed lease or purchase terms.

We may use this information to:

• Identify relevant property opportunities.
• Evaluate commercial real estate options.
• Assist with lease negotiations.
• Support property acquisitions and dispositions.
• Communicate with property owners, landlords, brokers, or authorized representatives.
• Prepare transaction documentation.
• Coordinate real estate services requested by the client.

Information may be shared with relevant transaction participants when reasonably necessary, authorized, or otherwise permitted by applicable law.

6. Commercial and Multifamily Property Management

ValCrest Properties provides commercial and residential multifamily property management services.

When managing properties, we may collect and process information relating to property owners, tenants, residents, vendors, and authorized representatives.

Depending on the property and services involved, this information may include:

• Tenant and resident contact information.
• Lease agreements and occupancy records.
• Rent payment and account information.
• Maintenance requests and service history.
• Property access and communication details.
• Vendor and contractor information.
• Property operating expenses and financial records.
• Other information necessary for property management operations.

We may use this information to manage property operations, coordinate maintenance, administer leases, communicate with tenants and owners, and fulfill applicable contractual obligations.

Tenant screening, rental applications, or financial verification services, where applicable, may involve additional disclosures and separate authorization requirements.

7. Rental Applications and Tenant Screening

Where rental application or tenant screening services are offered, applicants may be asked to provide information necessary to evaluate a rental application.

This may include identification details, rental history, employment information, income information, references, and other information reasonably necessary for the application process.

Credit reports, background checks, and other consumer reports may be obtained only when legally permitted and subject to applicable authorization and disclosure requirements.

Tenant screening activities are subject to applicable federal and Michigan laws, including the Fair Credit Reporting Act and relevant fair housing requirements.

Information collected for screening purposes is used to evaluate applications and administer applicable rental processes, subject to legal requirements.

Applicants should review any additional privacy disclosures provided through the relevant application or screening platform.

8. Construction and Project Management

When providing construction, renovation, or project management services, we may collect property and project information necessary to plan, coordinate, and oversee requested work.

This information may include:

• Property location and project specifications.
• Construction or renovation requirements.
• Project budgets and schedules.
• Contractor and vendor details.
• Property conditions and inspection information.
• Photographs and project documentation.
• Communication records and project updates.

Information may be shared with authorized contractors, vendors, consultants, or other project participants when reasonably necessary to perform the requested services.

We seek to limit disclosures to information relevant to the applicable project or business purpose.

9. Site Selection and Investment Analysis

ValCrest Properties may collect information relating to business expansion plans, investment preferences, property requirements, market interests, and financial objectives when providing site selection or investment analysis services.

This information may be used to:

• Evaluate potential property locations.
• Analyze market conditions and property characteristics.
• Assess commercial real estate opportunities.
• Prepare property and investment recommendations.
• Support transaction planning and decision-making.
• Coordinate related advisory services.

We may also use publicly available market information, property records, and authorized third-party data to support our analysis.

Confidential information provided by clients is handled according to applicable agreements and legal requirements.

10. Financial and Transaction Information

Real estate transactions and property management services may involve financial information, payment records, invoices, transaction documentation, or other sensitive business records.

Depending on the service, financial information may be collected through authorized payment processors, accounting platforms, transaction systems, or other approved methods.

We may use financial and transaction information to:

• Process authorized payments.
• Manage property income and expenses.
• Maintain accounting and transaction records.
• Prepare invoices and financial reports.
• Coordinate legally permitted financing-related activities.
• Comply with applicable financial and recordkeeping obligations.

We encourage customers to use designated secure communication and payment methods for sensitive financial documentation.

We do not recommend submitting bank account information or other sensitive financial records through general website contact forms.

11. Cookies and Website Analytics

Our website may use cookies and similar technologies to support functionality, monitor performance, maintain security, and understand visitor interactions.

Cookies are small files stored on your device when you visit a website.

Depending on our website configuration, cookies and related technologies may be used for:

• Essential website functionality.
• Remembering visitor preferences.
• Website traffic measurement.
• Website performance monitoring.
• Understanding visitor navigation and engagement.
• Evaluating marketing and advertising campaign performance, where applicable.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

Where applicable law requires consent for certain cookies or tracking technologies, we will obtain that consent before using them.

12. How We Share Your Information

We do not sell personal information as part of our ordinary real estate service operations.

We may disclose personal information to authorized third parties when reasonably necessary to provide requested services, operate our business, or comply with applicable law.

These parties may include:

• Authorized employees and real estate professionals.
• Property owners, landlords, and authorized representatives.
• Tenants and transaction participants when appropriate.
• Property management and leasing service providers.
• Construction contractors and maintenance vendors.
• Real estate brokers and transaction coordinators.
• Financial institutions and payment processing providers.
• Authorized lenders, title companies, or closing professionals.
• Website hosting and technical service providers.
• Contact form and customer relationship management platforms.
• Website analytics or advertising technology providers, where applicable.
• Professional advisers, insurers, regulators, or government authorities when permitted or required by law.

We seek to disclose only information reasonably necessary for the applicable business purpose and to work with providers that maintain appropriate information security practices.

Information may also be disclosed when required by law, necessary to protect legal rights, or appropriate to investigate suspected fraud or security incidents.

13. Third-Party Websites and Services

Our website may contain links to external websites, property listing services, online maps, review platforms, social media websites, financing resources, or other third-party services.

These third parties may independently collect and process information under their own privacy policies and terms.

ValCrest Properties does not control the independent privacy or security practices of third-party websites.

We encourage visitors to review applicable third-party privacy policies before providing personal information.

14. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, alteration, misuse, or disclosure.

These measures may include appropriate access restrictions, secure communications, website maintenance, employee procedures, and service provider security practices.

However, no method of electronic transmission or information storage can be guaranteed to be completely secure.

While we work to protect information entrusted to us, we cannot guarantee absolute security.

In the event of a security incident involving personal information, we will comply with applicable investigation and notification requirements.

15. Data Retention

We retain personal information for as long as reasonably necessary to provide requested services, maintain business and transaction records, fulfill contractual obligations, and comply with applicable legal requirements.

Information relating to property transactions, lease agreements, tenant records, property management activities, financial transactions, project documentation, and customer communications may be retained for legitimate operational, contractual, accounting, or legal purposes.

Retention periods may vary depending on the type of information and applicable professional, contractual, and legal obligations.

When information is no longer reasonably necessary, we take appropriate steps to securely delete, destroy, or anonymize it, subject to applicable recordkeeping requirements.

16. Marketing Communications

ValCrest Properties may provide information about available properties, real estate services, market developments, investment opportunities, and business announcements.

Where permitted by applicable law and consistent with any required consent, we may send promotional communications to customers or individuals who have expressed interest in receiving them.

You may opt out of promotional emails by using the unsubscribe instructions included in the message or by contacting us directly.

Where promotional text messages are offered, applicable consent and opt-out requirements will be followed.

Opting out of promotional communications does not necessarily prevent essential communications regarding existing property transactions, management services, appointments, or contractual obligations.

17. Property Photographs, Listings, and Testimonials

ValCrest Properties may use property photographs, videos, floor plans, descriptions, or other materials to support property listings, marketing activities, transaction documentation, and property management operations.

Property-related materials may be supplied by owners, authorized representatives, contractors, or other permitted sources.

Before publicly using materials that reveal confidential information, identify individuals, or require property-owner authorization, we will obtain appropriate permission where required.

Customer reviews and testimonials may be displayed on our website or linked from third-party review platforms.

Where necessary, we will seek appropriate authorization before publishing identifiable customer information submitted directly to us.

18. Children’s Privacy

Our website and real estate services are primarily intended for adults, including property owners, investors, tenants, business representatives, and individuals authorized to engage in property-related transactions.

We do not knowingly collect personal information directly from children under 13 without appropriate parental or guardian authorization.

If we become aware that personal information from a child under 13 has been collected without required authorization, we will take appropriate steps to address the information in accordance with applicable law.

Information relating to minors in property management or rental records is handled in accordance with applicable legal requirements.

19. Your Privacy Rights and Choices

Depending on applicable law and the nature of the information involved, you may have certain rights and choices regarding your personal information.

These may include the ability to:

• Request information about personal data we maintain.
• Request correction of inaccurate information.
• Request deletion of certain information, subject to applicable exceptions.
• Opt out of optional promotional communications.
• Manage cookies through browser settings or available website controls.
• Ask questions regarding the collection, use, and disclosure of personal information.

Privacy requests may be subject to identity verification, applicable legal requirements, and legitimate business recordkeeping obligations.

To submit a privacy-related request, please contact ValCrest Properties using the details below.

20. Do Not Track and Browser Preferences

Some web browsers provide a “Do Not Track” feature that allows users to communicate their preferences regarding online tracking.

Because browser signals and website technologies vary, our website may not respond uniformly to every Do Not Track request.

Visitors may manage cookies and available tracking preferences through their browser settings and applicable website controls.

Where applicable law requires recognition of a particular opt-out preference signal, we will comply with that requirement.

21. Business Transfers

If ValCrest Properties undergoes a merger, acquisition, restructuring, sale of assets, or another business transition, certain information may be transferred as part of that transaction, subject to applicable legal, contractual, and privacy requirements.

We will take reasonable steps to ensure that transferred personal information remains subject to appropriate confidentiality and information protection requirements.

22. Changes to This Privacy Policy

ValCrest Properties may update this Privacy Policy periodically to reflect changes in our website, real estate services, technology, information practices, or legal obligations.

When changes are made, the effective date at the top of this page will be revised.

We encourage visitors to review this Privacy Policy periodically to remain informed about our information-handling practices.

Where required by applicable law, we will provide additional notice or obtain appropriate consent for material changes.

23. Contact Information

If you have questions about this Privacy Policy, our website, or how your personal information is handled, please contact us:

ValCrest Properties

Office Address:
26657 Woodward Avenue, Suite LL3
Huntington Woods, MI 48070

Phone: (248) 602-0004

Email: info@valcrestproperties.com

Website: https://valcrestproperties.com/

Contact Page: https://valcrestproperties.com/contact/

For privacy-related inquiries or requests concerning your personal information, please contact us using the telephone number or email address provided above.